Privacy Policy

Introduction

Welcome to Tafheemul Quran Online Academy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Last Updated: December 1, 2024
Effective Date: December 1, 2024

By using our website and services, you consent to the data practices described in this policy. We treat your personal information with the same care and respect we give to sacred Islamic knowledge.

1. Information We Collect

Personal Information

Required Information

• Full name
• Email address
• Phone number
• Country of residence

Optional Information

• Student age and gender
• Previous Quran knowledge
• Learning goals and preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Cookies and similar technologies (see our Cookie Policy)

Educational Data

• Class attendance and participation
• Progress reports and assessment results
• Teacher feedback and notes
• Communication with teachers and staff

2. How We Use Your Information

Primary Educational Purposes

• To provide and manage Quranic education services
• To match students with appropriate teachers
• To track educational progress and provide feedback
• To communicate about classes, schedule changes, and updates

Service Improvement

• To improve our teaching methods and curriculum
• To personalize learning experiences
• To develop new educational features and services

Communication

• To send important updates about our services
• To respond to inquiries and provide customer support
• To send educational content and Islamic reminders (with your consent)

Legal and Security

• To protect the security and integrity of our services
• To comply with legal obligations
• To prevent fraud and unauthorized access

3. Data Sharing and Disclosure

When We Share Information

With Your Teachers

• Name and contact information
• Educational background and goals
• Progress reports and assessment data

Service Providers

• Payment processors (Stripe, PayPal)
• Video conferencing platforms (Zoom)
• Email and communication services

We Do Not Share

• We never sell your personal information to third parties for marketing purposes
• We do not share your data with advertisers
• We do not disclose sensitive personal information without explicit consent

Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of Tafheemul Quran Online Academy, our users, or others.

4. Data Protection and Security

Security Measures

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Encryption

All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.

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Access Controls

Strict access controls ensure only authorized personnel can access your personal information.

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Secure Storage

Your data is stored on secure servers with regular backups and monitoring.

Data Retention

Active Students

We retain your data for the duration of your enrollment plus 3 years for educational records.

Inactive Accounts

After 3 years of inactivity, we will securely delete or anonymize your personal data.

Financial Records

Payment information is retained for 7 years as required by financial regulations.

5. Your Rights and Choices

Your Control Over Data

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Access & Portability

Request a copy of your personal data in a readable format.

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Correction

Update or correct inaccurate personal information.

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Deletion

Request deletion of your personal data, subject to legal requirements.

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Objection

Object to certain data processing activities.

How to Exercise Your Rights

To exercise any of your rights, please contact us:

📧 Email: privacy@tafheemulquraan.com

📞 Phone: +45 71534315

We will respond to all legitimate requests within 30 days.

6. Children's Privacy

We are committed to protecting the privacy of children. Our services are designed for students of all ages, including children under 13.

Parental Consent

• For students under 13, we require verifiable parental consent before collecting any personal information
• Parents can review, update, or delete their child's information
• We never condition a child's participation on disclosing more personal information than necessary

7. Policy Updates and Contact

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

• We will notify you of significant changes by email
• The "Last Updated" date at the top will indicate the most recent changes
• Continued use of our services after changes constitutes acceptance

Contact Information

Tafheemul Quran Online Academy